Frequently Asked Questions

We recommend booking at least six months ahead for peak season travel (July to October for the Great Migration) and three to four months ahead for shoulder seasons. Many of East Africa's finest private camps have limited capacity — particularly exclusive-use properties in the Olare Motorogi and Naboisho conservancies — and the best inventory disappears early. That said, we are experienced at building exceptional last-minute itineraries for guests with flexibility, so please reach out regardless of your timeline.

Our luxury safari packages typically include all accommodation, all game drives with a dedicated guide and vehicle, most meals and non-alcoholic beverages in camp, park and conservancy fees, and all internal transfers between properties. International flights, travel insurance, personal spending, and premium alcohol are generally excluded. Every itinerary is itemised transparently so you know exactly what is covered before you commit to anything.

We specialise exclusively in private, bespoke safaris. You will never share a vehicle or game drive with strangers. Your itinerary, your pace, and your priorities guide every day in the bush. This is the approach that allows us to deliver the quality of experience our guests return for — and the reason we do not operate group tours.

This depends on what you are hoping to see. For the Great Migration river crossings in the Maasai Mara, July through October is peak season. For calving season in Tanzania's Serengeti, January and February offer extraordinary wildlife density. Kenya's dry seasons (January to March and June to October) generally provide the clearest game viewing with thinning vegetation. We will always advise on the ideal timing based on your specific interests and destinations rather than giving a generic recommendation.

Kenya and Tanzania are well-established, internationally popular safari destinations visited safely by hundreds of thousands of travellers each year. Nairobi, the Maasai Mara, Amboseli, the Serengeti, and Zanzibar all have mature tourism infrastructure. We monitor travel advisories closely and maintain up-to-date knowledge of regional conditions. Our team is reachable 24/7 during your journey and will always advise against travel to areas of concern.

Luxury safari costs vary significantly depending on destination, duration, season, and accommodation tier. As a general guide, expect to budget from $5,000 to $15,000+ per person for a week-long Kenya safari at luxury level, inclusive of accommodation, guiding, park fees, and internal transfers. Exclusive private conservancy access and premium-tier camps (such as those in the Olare Motorogi or Lewa conservancies) sit at the higher end. We are transparent about pricing from the first conversation and will never propose an itinerary that exceeds your stated budget.

Absolutely. Safari camps across our portfolio are experienced in catering for a wide range of dietary preferences and requirements — vegetarian, vegan, gluten-free, halal, kosher, and severe allergies included. Please share any requirements at the time of enquiry and we will confirm suitability with each property in advance. For medical needs or accessibility requirements, we will always discuss specifics carefully to ensure the right properties and itinerary are recommended.

We can assist with flight recommendations and connections, and will advise on the most practical routing to your destination. For international flights, we work with preferred travel partners and can include these in a comprehensive package or advise on booking independently. Regarding visas: Kenya operates an eTA system for most nationalities, and Tanzania requires an e-Visa. We guide all clients through the process and ensure you have the correct documentation well before departure.

Our cancellation terms vary by itinerary and are set out clearly in your booking confirmation. In general, cancellations made more than 60 days before departure may receive a partial refund depending on supplier terms, while cancellations closer to departure will incur higher charges. We strongly recommend comprehensive travel insurance that includes cancellation cover. We handle all amendments with flexibility and will always work with you and our supplier partners to find the best solution.

Not at all. We have designed journeys for first-time safari-goers and seasoned Africa travellers alike — and both groups return. For first-timers, we take particular care in selecting properties with attentive hosting, excellent guiding, and the kind of infrastructure that makes every aspect of camp life intuitive and comfortable. If you have specific wildlife targets or off-the-beaten-path ambitions built from previous experience, we will push further to meet them. Tell us where you are starting from, and we will design accordingly.